Solutions Metrix
OUR SUCCESSFUL CRM IMPLEMENTATION EXPERTISE
Solutions Metrix is a consulting and CRM integration organization based out of Montreal with a mission to drive technological innovation for its customers designed towards elevating their customers’ experience. Our key differentiator is that we value business capabilities and solutions over platforms. Hence, we assist our customers in the end-to-end journey of their digital transformation including CRM procurement and selection, CX consulting and best practices, planning and roadmap development, implementation and integration, business consulting, CRM user adoption and change management, CRM self-sufficiency and custom applications.
We are your one-stop-shop when it comes to digital transformation projects aimed at improving customer experience or employee experience. With more than 400 successful projects delivered and 15 years in the industry, we are positioned to deliver value to our customers in their digital transformation journey.
DISCOVER OUR INDUSTRIES
Leadership Team
Solutions Metrix has a mix of senior and junior devoted executives with a combination of valuable knowledge and extensive work experience in business processes. They all share one common passion: the client wow.
Our Mission
At Solutions Metrix, our mission is to empower businesses through transformative CRM solutions, enhancing both customer and employee experiences. We thrive on bridging the gap between technology and business needs, championing a consultative approach, and fostering user adoption to drive real ROI.
Customer-Focused Excellence
Our focus is unwaveringly on our customers. We prioritize understanding their unique needs, delivering solutions that transcend platforms, and ensuring a positive impact on their journey towards digital transformation.
Solutions-Driven Philosophy
Platforms may evolve, but our commitment to delivering effective business solutions remains constant. We lead projects with a consultative business approach, emphasizing strategy over products to achieve lasting success.
Empower Through Innovation
We believe in empowering our clients, employees, and partners alike. By fostering a culture of collaboration, we enable others to navigate the ever-evolving landscape of CRM technologies with confidence.
Our Vision
Elevating Experiences through Technological Excellence: Empowering Others, Transforming Experiences
At Solutions Metrix, we don’t just transform businesses; we elevate experiences. Join us on this journey of innovation and empowerment. Let’s shape the future together.
Our Approach
Focusing on effectively connecting the capabilities of technology with tangible business benefits. We manage change to ensure that technological advancements are seamlessly integrated into business processes.
Our Uniques
We offer a combination of a consultative approach to projects, focusing on user implementation to achieve real ROI, and a platform-agnostic philosophy, ensuring project success regardless of the CRM platform used.
Our Niche
Expert consultants who bridge business and technology, with a focus on customer relationship management. We help businesses optimize their interactions with customers using advanced technology solutions.
LOOKING FOR A TAILORED CRM SOLUTION?
Are you in need of upgrading your current CRM software or migrating to a new one? Look no further than Solutions Metrix.