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Solutions Metrix

Your CRM Solutions Leader

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  • SERVICES
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        • OUR SERVICES. A complete service offering to ensure your success
          and business growth, from implementation to post-project support.
        • CRM Software
          Implementation​
        • CRM Platform
          Training​
        • User Adoption and
          Change Management​
        • Business Consulting​
        • No-Code Enablement​
        • Personalized Support​
        • Custom Apps
          and Connectors​
  • PARTNER PLATFORMS
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        • PARTNER PLATFORMS. As a certified partner, we are able to deliver a successful implementation on the leading CRM platforms.
        • Creatio
        • Microsoft
          Dynamics 365
        • Salesforce
        • SugarCRM
        • Platform comparison
  • INDUSTRIES
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        • INDUSTRY EXPERIENCED. Having implemented many over 400+ projects, we have acquired best practices in many industries.
        • Insurance
        • Pharmaceuticals
        • Manufacturing
        • Higher Education
        • Banking and Finserv
        • Museum and cultural Venues
        • Transport and Logistics
        • All other industries
  • RESOURCES
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        • KNOWLEDGE BASE. Discover our best practices and insights from our 15 years of experience in the field.
        • Case Studies
        • Success Stories and Testimonials
        • Blog Articles
        • eBooks
        • Press Releases
        • Webinars
        • Upcoming Events
        • All Resources
  • ABOUT US
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        • WHO ARE WE. Whether you are looking for a partner or a new career; get to know us, how we work and what we stand for.
        • Our methodology
        • Careers
        • Our Values
        • Get in touch
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SOLUTIONS METRIX photo, technology, CRM, Data, Business Consulting, Growth, digital transformation, customer experience

Solutions Metrix

YOUR CRM SOLUTIONS LEADER

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Employees and Growing
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Professional certifications
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Implementations and Projects
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Serving the Americas

Solutions Metrix, Your CRM Solutions Leader

Since 2001, Solutions Metrix, a Canadian company, has completed more than 300 successful customer relationship management (CRM) implementations for recognized systems such as Creatio, SugarCRM, Salesforce and Microsoft Dynamics 365. Each implementation is personalized to be the most adapted to our clients’ business needs. Over the years, Solutions Metrix has developed a successful step-by-step implementation process. In fact, we have a double mission. Firstly, we determine which is the best platform for our clients and make modifications according to their specific needs and develop a tool that reflects our client’s business processes. Secondly, we provide a method for using custom-designed CRM while handling characteristics such as sales, marketing, customer service, and data management.

By considering essential company needs, we present our clients with a service offer that contains an accurate cost estimate for each phase of the project. But we don’t just come up with an offer, we help you identify your needs. Our specialists at Solutions Metrix implement CRM systems as an effective working tool rather than a simple reporting database. Our hundreds of successful business cases have proven Solutions Metrix as CRM implementation top experts. Our customized approach enhances the appropriation and adoption of CRM solutions.

Leadership Team

Solutions Metrix has a mix of senior and junior devoted executives with a combination of valuable knowledge and extensive work experience in business processes. They all share one common passion: the client wow.

SOLUTIONS METRIX photo, technology, CRM, Data, Business Consulting, Growth, digital transformation, customer experience

Sebastien Forget

President and Founder

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SOLUTIONS METRIX photo, technology, CRM, Data, Business Consulting, Growth, digital transformation, customer experience

Thomas James Stewart

Executive Vice-President & Managing Partner

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SOLUTIONS METRIX photo, technology, CRM, Data, Business Consulting, Growth, digital transformation, customer experience

Harshjot Nijher

Vice-President Professional Services

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  • Services
    • CRM Software Implementation
    • CRM Platform Training
    • Personalized Support
  • Partners Platforms
    • Creatio
    • Microsoft Dynamics 365
    • Salesforce
    • SugarCRM
  • Industries
    • Insurance
    • Pharmaceuticals
    • Higher Education
    • Manufacturing
    • Banking and Finserv
    • Museum and cultural Venues
    • Transport and Logistics
    • All other industries
  • Resources
    • Case Studies
    • Success Stories and Testimonials
    • Blog Articles
    • eBooks
    • Press Releases
    • Webinars
    • All Resources
  • About us
    • Our methodology
    • Careers
    • Get in touch
    • Customer Portal
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