Solutions Metrix
Your CRM Solutions Leader
PRODUCTS
SALES CLOUD
- Assist representatives in increasing revenue on all channels while maintaining efficiency and scalability.
- Obtain valuable insights to speed up every step of the customer purchasing process.
- Maximize interactions with customers on all channels to accelerate revenue generation.
SERVICE CLOUD
- Implement automation to enable teams to accomplish more with fewer resources.
- Bring together your data to personalize intelligent communication and increase customer loyalty.
- Provide connected experiences to your customers, both online and in-person, to simplify their lives.
MARKETING CLOUD
- Efficiently utilize resources to deliver relevant content across various channels, including email, web, and mobile.
- Maximize your return on investment and spending by using unified analytics driven by artificial intelligence.
- Engage with customers at crucial moments by utilizing real-time data across channels and teams to unlock value.
COMMERCE CLOUD
- Reduce costs and increase speed by launching your headless commerce quickly.
- Achieve higher conversion rates with minimal effort by utilizing artificial intelligence.
- Provide tailored experiences by creating connected journeys for customers.
Top 5 things we like about Salesforce
Make no mistake, if you are using SFDC to manage a sales force, the management best practices are already built-in.
Amazing number of pre-built integrations and their AppExchange (marketplace), filled with more than 5000 apps.
If you have a question, someone most likely wondered the same before too! Most of the time, you will easily find your answer in their community.
Lots of professionals worked with SFDC at some point in their career. You don’t need to reinvent the wheel and try to build something new.
Through R&D or acquisition, Salesforce has a plethora of products to offer for a broad spectrum of IT needs, whether it is industry or role-related.
OUR SERVICES
Inception
Our inception process objectives aim at understanding the overarching goals of the CRM project and outline its critical success criteria.
Platform Selection
One of our service offering involves analyzing your business line and comparing CRM systems to determine which one best fits your organizational needs.
Implementation
As a part of the discovery process, we build a strategic CRM roadmap called a “project release plan” that we share and validate with our clients.
Training
Training is often overlooked in the deployment process. Many organizations view it as one more line item on an already long list of items they are paying for when, in reality, it increases the ROI of your CRM. Therefore, we require it with every project.
Support
Our customers can purchase a one-time bank of hours to work on a specific support project or specific set of services included in the bank of hours.
OUR SERVICES
CRM Software Implementation
As a part of the discovery process, we build a strategic CRM roadmap called a “project release plan” that we share and validate with our clients.
Business
Consulting
Our business consulting process objectives aim at understanding the overarching goals of the CRM project and outline its critical success criteria.
No-Code
Enablement
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User Adoption and
Change Management
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CRM Platform
Training
Training is often overlooked in the deployment process. Many organizations view it as one more line item on an already long list of items they are paying for when, in reality, it increases the ROI of your CRM.
Personalized
Support
Our customers can purchase a one-time bank of hours to work on a specific support project or specific set of services included in the bank of hours.
CUSTOM APPS AND CONNECTORS
Shopify connector
Shopify is one of the most popular commerce platforms for online stores. Creatio Shopify Connector is a bidirectional connector to upload contacts, products and orders from Creatio to Shopify and back, providing validity of the links between entities.
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