We drive technological innovation to enable your business growth
Solutions Metrix
Your CRM Solutions Leader
Solutions Metrix
0
+
Employees and Growing
0
+
Professional certifications
0
+
Implementations and Projects
0
+ years
Serving the Americas
PAIN POINTS AND CHALLENGES
- DISPARATE SYSTEMS AND INEFFECTIVE PROCESSES
- INFLATION AND COGS MANAGEMENT
- LESS AGILE AND RESPONSIVE
- GREEN ECONOMY AND SUSTAINABLE DEVELOPMENT
- EMPLOYEE RETENTION AND LABOR SHORTAGE
- LEVERAGING ANALYTICS AND AI
- GAP BETWEEN IT AND BUSINESS
- INNOVATION INERTIA
OUR SERVICES
Inception
Our inception process objectives aim at understanding the overarching goals of the CRM project and outline its critical success criteria.
CRM Platform Selection
One of our service offering involves analyzing your business line and comparing CRM systems to determine which one best fits your organizational needs.
Implementation
As a part of the discovery process, we build a strategic CRM roadmap called a “project release plan” that we share and validate with our clients.
Training
Training is often overlooked in the deployment process. Many organizations view it as one more line item on an already long list of items they are paying for when, in reality, it increases the ROI of your CRM. Therefore, we require it with every project.
Support
Our customers can purchase a one-time bank of hours to work on a specific support project or specific set of services included in the bank of hours.
OUR SERVICES
CRM Software Implementation
As a part of the discovery process, we build a strategic CRM roadmap called a “project release plan” that we share and validate with our clients.
Business
Consulting
Our business consulting process objectives aim at understanding the overarching goals of the CRM project and outline its critical success criteria.
No-Code
Enablement
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User Adoption and
Change Management
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CRM Platform
Training
Training is often overlooked in the deployment process. Many organizations view it as one more line item on an already long list of items they are paying for when, in reality, it increases the ROI of your CRM.
Personalized
Support
Our customers can purchase a one-time bank of hours to work on a specific support project or specific set of services included in the bank of hours.
PARTNER PLATFORMS
Creatio comes with a more intuitive way of managing a sales funnel that doesn’t require converting leads into opportunity.
Make no mistake, if you are using SFDC to manage a sales force, the management best practices are already built-in.
The core of this concept is the Microsoft Common Data Model, which is a shared business database. It is the glue that connects all data and processes so that you can say goodbye to multiple silos of information.
SugarCRM offers personalization capabilities without needing any in-depth knowledge or an IT background.
ENABLING
BUSINESS
GROWTH
Better
efficiency.
Better efficiency.
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Competitive
advantage.
Competitive advantage.
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Centralized and
secure data.
Centralized and secure data.
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Improved customer
service and CX.
Improved customer service and CX.
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Total Experience
(TX)
Total Experience (TX)
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Fewer silos and
better collaboration.
Fewer silos and better collaboration.
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Growth
Readiness.
Growth Readiness.
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Deep understanding
of customers.
Deep understanding of customers.
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Greater change
management.
Greater change management.
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Responsiveness
to change.
Responsiveness to change.
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Increased revenue
and sales.
Increased revenue and sales.
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Employee satisfaction
and retention.
Employee satisfaction and retention.
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WHAT OUR CUSTOMERS ARE SAYING
The combination of CRM and custom mobile application has allowed us to reduce the delay in entry of information into the CRM from 21 to 2 days. Sales Representatives can work more efficiently.
Solutions Metrix accompanied us for the implementation of CRM for some of our divisions. Their expertise allowed us to achieve our objectives within budget and schedule.
The flexibility of the CRM offered by Solutions Metrix and their support has allowed us to develop a customized CRM with a high rate of adoption
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