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  • SERVICES
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        • OUR SERVICES. A complete service offering to ensure your success
          and business growth, from implementation to post-project support.
        • CRM Software
          Implementation​
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          Change Management​
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        • No-Code Enablement​
        • Personalized Support​
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          and Connectors​
  • PARTNER PLATFORMS
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        • PARTNER PLATFORMS. As a certified partner, we are able to deliver a successful implementation on the leading CRM platforms.
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        • INDUSTRY EXPERIENCED. Having implemented many over 400+ projects, we have acquired best practices in many industries.
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        • All other industries
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        • KNOWLEDGE BASE. Discover our best practices and insights from our 15 years of experience in the field.
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        • WHO ARE WE. Whether you are looking for a partner or a new career; get to know us, how we work and what we stand for.
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CRM Smart Cycle

Our CRM Smart Cycle is our guarantee for a successful implementation. Nothing is left to chance! Our thorough roadmap ensures a seamless transition following a step by step procedure.

Step 1: Inception

  • Align on the overarching goals of CRM
  • Craft a user adoption plan, based on organization maturity of process, system and culture
  • Identification of the business capabilities to tackle
  • Platform selection
SOLUTIONS METRIX photo, technology, CRM, Data, Business Consulting, Growth, digital transformation, customer experience
SOLUTIONS METRIX photo, technology, CRM, Data, Business Consulting, Growth, digital transformation, customer experience

Step 2: Customization

  • An agile approach to implementation with deliverables every 2 weeks
  • Demos to illustrate the CRM vision
  • Build a coalition of change

Step 3: Deployment

  • Final Stage of user adoption
  • Training
  • Go-Live
SOLUTIONS METRIX photo, technology, CRM, Data, Business Consulting, Growth, digital transformation, customer experience
SOLUTIONS METRIX photo, technology, CRM, Data, Business Consulting, Growth, digital transformation, customer experience

Step 4: Optimize

  • Leverage more CRM features
  • Benefits from technology enhancements
  • Quarterly Business Review (QBR) to ensure adoption

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