CRM Benefits for Pharma
A CRM platform allows you to manage all your communications with your customers and suppliers. It is an essential tool for the pharmaceutical industry that organizes data centrally to channel communication with drug manufacturers. Enable your staff to retrieve accurate details about your customers’ products and services. With a CRM platform, stay on top of your new drugs and organize your staff’s work efficiently.
Capture visit objectives, next steps, and easily distribute educational content in a mobile CRM. Optimize visits and territory alignments by visually organizing and automating visits to pharmacies, clinics, and HCPs. CRM also provides expense report management to visually see your ROI on expenses. You can also define an account plan for important customers.
Optimize solutions for the commercialization of OTC or Rx products. Make use of a CRM for molecule sample management and distribution in compliance with North American recall regulations. Integrate invoices and orders from your ERP. You can also take or complete orders in your order entry handling system.
Offer pharmacies incentive programs through CRM loyalty management. The platform also provides visual HCP adoption level for specific molecules. Import and synchronize data like IQVIA, TSA, etc. Forecast your sales and manage your objectives with data-driven customizable reports.