SOLUTIONS METRIX photo, Logo Groupe Forget

Testimonial

Christian Beaulieu from Groupe Forget talks about his customer experience.

SOLUTIONS METRIX photo, Logo Groupe Forget

ABOUT THE CUSTOMER

Groupe Forget is the largest network of audio prosthetists in Quebec, operating over 90 clinics across the province. Their mission centers on helping people with hearing loss rediscover the pleasure of hearing while delivering exceptional service that meets the unique needs of patients.

Through the partnership with Polyclinique de l’Oreille, they coordinate appointments with ENT doctors and audiologists in the majority of their clinics.

Since 1985, Groupe Forget has set the standard for hearing correction and customer service, with an extensive network and deep expertise that patients and employees can count on.

ABOUT THE CUSTOMER

Groupe Forget is the largest network of audio prosthetists in Quebec, operating over 90 clinics across the province. Their mission centers on helping people with hearing loss rediscover the pleasure of hearing while delivering exceptional service that meets the unique needs of patients.

Through the partnership with Polyclinique de l’Oreille, they coordinate appointments with ENT doctors and audiologists in the majority of their clinics.

Since 1985, Groupe Forget has set the standard for hearing correction and customer service, with an extensive network and deep expertise that patients and employees can count on.

"We felt like partners, not just a simple client, they are professional, proactive and always looking for innovative solutions that are well adapted to the business and the market"

Christian Beaulieu
Vice President of Operations and Business Development

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