ALIGNING AND OPTIMIZING INTERNATIONAL COLLABORATIONS, FROM AGREEMENTS TO TRAVELS.
Being responsible for international students and staff means understanding and following up on many international timely tasks, such as:
saved per process with automation
with real-time alerts to ensure follow-ups
CRM in higher education enables institutions to manage relationships with all stakeholders and connect insights from those interactions in a unified view.
Through this project, University of Waterloo was able to attain a very advanced level of automation. With that, they optimized their internal team’s time and limited potential manual errors, which proved to be costly in both money and time. They are now able to automatically monitor hundreds of traveler profiles to ensure that they have completed all compliance steps. They now have a centralized database with a complete view of travel information and tasks to align and manage the pre-travel to post-travel journey with the university.