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Article concernant le choix d'un CRM, l'implantation d'un CRM et les plateformes.

Viewing entries from Sebastien Forget

CRM Pre-Implementation: The process first, methods second

by Sebastien Forget
Sebastien Forget
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on Wednesday, 07 September 2011
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Are you in the process of implementing a CRM? Keep in mind the first step is to conduct a review of your work processes.
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How CRM helps to increase revenues - part 1: the juggler

by Sebastien Forget
Sebastien Forget
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on Wednesday, 07 September 2011
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CRM systems help to generate more revenue for companies. Their contribution is a complex one, with a number of factors. We will publish more articles on this subject, but we can begin with this first.

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More than simply a centralized database

by Sebastien Forget
Sebastien Forget
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on Wednesday, 07 September 2011
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By its very nature, a CRM system is a fantastic tool for centralizing all your data regarding potential customers, whether current or from the past. However, we should not implement a CRM system with the view that acting as a database will be its primary function. Indeed, the primary function of your CRM should be as a tool for day to day work.

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CRM Pre-Implementation: The process first, methods second

Are you in the process of implementing a CRM? Keep in mind the first step is to conduct a review of your work processes. Starting off by shopping for

How CRM helps to increase revenues - part 1: the juggler

CRM systems help to generate more revenue for companies. Their contribution is a complex one, with a number of factors. We will publish more articles

Social CRM

1.Définition Le terme « CRM Social » est une combinaison de 2 choses. Premièrement, une approche, une méthodologie où les médias sociaux co
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